Data Protection Policy of Horse Haytec Oy’s customer register
1. Data controller
Horse Haytec Oy (Business ID 3086990-3)
Paratiisikuja 35, 04390 Jäniksenlinna, Tuusula, Finland
tel. 040 538 3143
2. Contact person responsible for the data register
Reino Yli-Piipari
tel. 040 538 3143
reino.yli-piipari@horsehaytec.com
3. Data register name
Horse Haytec Oy’s customer register
4. Legal basis and purpose of the processing of personal data
Horse Haytec Oy’s customer register is used for contacts with customers, customer relationship management and communications. The data are not used for automated decision-making or profiling.
5. Contents of the data register
The information saved in Horse Haytec Oy’s customer register is obtained from the customers themselves. It includes, for example, the information obtained when someone uses the “Contact us” form:
- Name
- Email address
- Phone number
- Address
Any other information provided by the customer:
- Company name
- Business ID
- Information about the products/services ordered
- Invoicing information
- Information about the products/services ordered and changes made to them
The customer is responsible for the accuracy of the information and for updating the information, if necessary.
6. Common data sources
The information saved in Horse Haytec Oy’s customer register is obtained based on a customer relationship.
7. Regular disclosure of data
Customer register data are not disclosed regularly to third parties. Information may be disclosed if this has been agreed upon with the customer.
Horse Haytec Oy uses cookies and Google Analytics visitor tracking service on its website. Horse Haytec Oy does not transfer or assist third parties in transferring or allow third parties to transfer any such information to Google which Google would be able to use as personal identification information or which Google might interpret as such information. For information about the collection and processing of data by Google Analytics, see https://policies.google.com/technologies/partner-sites?hl=en
8. Principles of register protection
Care is observed in the processing of data stored in Horse Haytec Oy’s customer register, and data processed by means of information system are protected appropriately. When register data are stored on Internet servers, appropriate care is taken of the physical equipment security and digital data security. Horse Haytec Oy ensures that data stored, access rights to servers, and details critical for the security of the personal data are processed confidentially and only by employees whose job description includes such processing. We only store personal data in our customer register for the time required for the processing and management of the customer relationship. Unnecessary or expired data are destroyed as appropriate.
9. Right of inspection and right to demand correction of data
Every person in Horse Haytec Oy’s customer register has the right to inspect the personal data concerning them stored in the register and to request the rectification of inaccurate personal data or to have incomplete personal data completed. Any person in the customer register has the right to request the erasure of personal data concerning them the register (“right to be forgotten”). If you wish to inspect your details stored in our customer register or have them erased or rectified, you should send a written request to Horse Haytec Oy. You may also contact the person in charge of our customer register, and we can make an appointment for discussing the matters related to the inspection request.
If necessary, the controller may ask the requester to prove their identity. The controller will respond the customer within the timeline set out in the EU’s General Data Protection Regulation (as a general rule, within one month).